You can expect us to take the time to learn about your business and goals, offer solutions we think give you the best chance for success, and tell you upfront if we don’t believe we are the right agency to help you achieve your vision. We welcome feedback and the valuable knowledge clients have about their business which can be a big help for campaign optimization.
We have a pretty streamlined workflow to allow us to get the best results from campaigns and optimizations. As a client you will be kept in the loop with big swings in performance (both good and bad) and get updates from us on a regular basis or as needed. Monthly reporting dashboards are included to cover performance metrics and provide transparency so you can be sure we are hitting our performance targets.
We try our best to be proactive and make the most of your ad budget in the best way we know how. Because we are ROI focused we look for the best methods (channels, campaign types, etc.) to give you the most bang for your buck, even if it’s recommending something outside of paid traffic.
Clients can email us throughout the month as needed. Our response time is typically the same (or next business day depending on differences in time zone).
We are also happy to hop on Zoom calls if we think it’s easier to get you the information you need or go over details related to the account. We do this on an as needed and as available basis.